Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a casino we've covered? The team at Online Casinos Australia is here to help. Use the details below to get in touch — we read every message and aim to respond promptly.
How to Reach Us
The easiest way to contact us is by email. Send your enquiry to [email protected] and we'll get back to you within 48 hours on business days. Whether it's a factual correction, a general question about Australian online casinos, or feedback on how we rank and review sites, we welcome it all.
When writing to us, it helps to include:
- The page or casino name your question relates to
- A clear description of what you'd like us to look into
- Any relevant screenshots or links, if applicable
What We Can Help With
Our editorial team researches and reviews offshore online casinos available to Australian players. Here's what readers most commonly ask us about:
- Review accuracy — if you believe information on one of our pages is out of date or incorrect, let us know and we'll verify it.
- Bonus terms and conditions — wagering requirements, expiry dates and cashout caps change regularly; your tip-off helps us keep things current.
- Payment methods — new deposit options, including PayID and other AUD-friendly methods, are something we actively track.
- Casino suggestions — if there's an offshore casino you think we should be covering, we're open to hearing about it, though our editorial team makes all ranking decisions independently.
- Responsible gambling — if you or someone you know needs support, please visit our responsible gambling page for Australian helpline information and self-exclusion tools. These enquiries are treated with complete discretion.
Editorial and Commercial Enquiries
If you represent a casino operator or an affiliate network and would like to discuss how your brand is covered on this site, please email us at [email protected] with the subject line "Commercial Enquiry". We'll respond appropriately.
Please be aware that commercial relationships do not influence our editorial rankings. Casinos are assessed on merits — including licensing, game range, bonus fairness, payment options and player experience — not on whether a commercial arrangement exists. You can read more about how we operate on our About Us page.
Corrections and Fact-Checks
We take accuracy seriously. Our reviews are researched carefully and updated regularly, but the online casino landscape moves quickly — bonus offers change, payment methods are added or removed, and licensing details can shift. If you spot an error, please tell us:
- Email [email protected] with the subject line "Correction Request"
- Name the page and the specific detail you believe is inaccurate
- Share any source or evidence you have
We'll review it promptly and update the page if your correction checks out. Pages carry a visible "Updated" date so readers always know how fresh the information is.
Response Times
| Enquiry Type | Expected Response |
|---|---|
| General questions | Within 48 hours (business days) |
| Correction requests | Within 48 hours; page update within 5 business days if verified |
| Commercial enquiries | Within 3–5 business days |
| Responsible gambling | Same business day where possible |
Reader Feedback
Your experience with the casinos we review is genuinely useful to us. If you've deposited, claimed a bonus, or run into a withdrawal issue at one of the sites we cover, we want to know. Reader feedback helps us catch things our desk research can't always surface — slow payouts, unresponsive support, or bonus terms that don't match what was advertised.
We don't publish individual reader submissions as reviews, but we do use them to inform our assessments and flag issues directly where we can verify them. Nothing you share is used for marketing purposes.
About This Site
Online Casinos Australia is an independent comparison site covering offshore online casinos for Australian players. We review pokies, table games, live dealer rooms, bonuses and payment options — with a particular focus on what matters most to adults playing in Australia. Our content is written and maintained by a dedicated editorial team; for more on our methodology and who we are, see our About Us page.
Please note: all casinos listed on this site operate offshore. Players are responsible for understanding their own obligations under Australian law before registering. If you need guidance on safe play, our responsible gambling page is a good place to start.
For our full site policies, including how we handle data and manage affiliate relationships, see our Terms and Conditions.